At the recent IMTS show in Chicago, we came across a broken part that is used to hold the lights on our pop-up display. Although this is not a deal breaker, the display looked lopsided with just one off-centered light. We joked that if we only had the file, we could build a replacement on the Fortus 900mc FDM machine we had just set up in the booth.
One of the guys in the booth told me this had happened before and he knew who had the file. On a Sunday afternoon, with just one email, an attachment arrived with the STL file. We loaded it on the 900mc, built the part and had the light mounted within an hour or two.
You can't say we don't practice what we preach! We used direct digital manufacturing for a very quick turn part. I would bet not many other companies showing at IMTS could have found a solution faster than this.